Free delivery on orders over $100|Same-day delivery in NY & NJ

Frequently Asked Questions

Find answers to common questions about ordering, delivery, products, and more. Can't find what you're looking for? Our support team is here to help.

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Ordering & Payment

Delivery

Products

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Account & Support

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Frequently Asked Questions

Chat Support

Delivery Info

Call Us

Ordering & Payment

What payment methods do you accept?

How do I complete my payment after placing an order?

Is there a minimum order amount?

Can I cancel or modify my order?

Do you offer refunds?

Delivery

Where do you deliver?

How long does delivery take?

How much does delivery cost?

What do I need to show when my order arrives?

Is the packaging discreet?

Can I have my order delivered to a PO Box?

Products

What types of products do you sell?

Are your products lab tested?

What's the difference between Indica, Sativa, and Hybrid?

How do I know which product is right for me?

How should I store my cannabis products?

What does the THC/CBD percentage mean?

Age & Legal

What is the legal age to purchase cannabis?

Is cannabis legal in New York and New Jersey?

Do I need a medical card to purchase from you?

Can I purchase cannabis as a gift for someone else?

Is my purchase information kept private?

Account & Support

How do I contact customer support?

What are your customer support hours?

How do I track my order?

I have a problem with my order. What should I do?

Still Have Questions?